Subject: Tech Support Candidate - Asim Kumar
From: Asim Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 25 Nov 2020 01:50:17 -0500

| | Tech Support Test

Name | Asim Kumar
E-mail | [email-masked]
Phone Number | (+91) 9167949627
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Noida
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Evolve technology and services | Project Engineer | 17/07/2020 | 29000
Previous Employer 1 | Metro electric services | Electronic engineer | 30/04/2017 | 18000
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First you check your internet connection, then check that all cookies used by that website is allowed.
If all ok then there may be website is down

Please list the steps to connect a Bluetooth speaker to your mobile phone. | First start your bluetooth speaker then open bluetooth on your mobile phone and search for the bluetooth speaker, after speaker shown on your phone try to connect that by clicking on it.
What according to you makes you a good candidate for customer service or technical support job? | I have given support for field team on hardware and software in telecom sector
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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