Subject: Tech Support Candidate - Gaurav Singh
From: Gaurav Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 25 Nov 2020 01:47:42 -0500

| | Tech Support Test

Name | Gaurav Singh
E-mail | [email-masked]
Phone Number | (91) 8700030623
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | New Delhi
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic
Hardware - Advanced
Speakers & Audio
VoIP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Quests quorp IND Pvt Ltd | System engineer | Till now | 32
Previous Employer 1 | Rhombus technology | Dest support Engineer | 1-102015 |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First I will check the LAN connection
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First on the blutooth of phone the. Search the device which you want to connect and when you see the divice in your phone press to connect the same divice now you will connect with speaker
What according to you makes you a good candidate for customer service or technical support job? | Ambitious to work good working knowledge and face to challanges team bonding
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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