Subject: Tech Support Candidate - jyotiram lokhande
From: jyotiram lokhande <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 25 Nov 2020 01:45:08 -0500

Tech Support
Test

Name

jyotiram
lokhande

E-mail

[email-masked]

Phone Number

(91) 8890707983

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute only using Metro

Where
do you currently live (area)

pune

Which
best describes your Technical Support capabilities

I've
worked in Level 2 tech support

Please tell us which areas below are you
comfortable and confident in your support abilities: (select all that
applies)

MS Windows OS - Advanced
MS Windows -
Basic
Linux
Networking - basic
Networking - advance
Hardware -
Basic
Hardware - Advanced
Speakers & Audio

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

qspiders

system admin

17000

Previous
Employer 1

Previous Employer 2

In your past experience you have (select
all that applies)

Interacted with Domestic customers on
Phone
Interacted with customers over Email
Interacted with customers over
Live Chat
Used a case management tool

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

First i check internet working or not working
after i check www.ndtv.com website working or not after it will work internet
than i check browser proxy setting than i check Internet Lan setting, internet
protocol setting and after shure will find this solution

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

Touch and hold Bluetooth after Tap Pair new
device ,If you don't find Pair new device, check under "Available devicesor tap
More. Refresh.

Tap the name of the Bluetooth device you want to pair with your device.

Follow any on-screen instructions.

What according to
you makes you a good candidate for customer service or technical support
job?

The ideal candidate usually embraces the opportunity to try
new ways of doing things. Resolve: Willingness to work for the intrinsic benefit
of work and its ability to enhance character. ... The ideal candidate tends to
be passionate about their work and get a lot of enjoyment and pleasure out of
it

On a scale of 1 - 5 please rate your fluency in spoken
English

4