Subject: Tech Support Candidate - Radhe Varma
From: Radhe Varma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 25 Nov 2020 01:44:48 -0500

| | Tech Support Test

Name | Radhe Varma
E-mail | [email-masked]
Phone Number | (+91) 9584166822
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Pune
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | CCS COMPUTER PVT. LTD | Senior Customers Support Enginee | | 24000
Previous Employer 1 | Ensure IT INDIA PVT. LTD | System engineer | 30 april 2018 | 15000
Previous Employer 2 | AVK INFOTECH PVT LTD | Desktop support engineer | 30 april 2017 | 12000

In your past experience you have (select all that applies)

Interacted with customers over Email
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Ok

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Step1 -  first press power button of speaker
Step2- open bluetooth of phone & search device name
Step3 - select device & connect

What according to you makes you a good candidate for customer service or technical support job? | I think they have good communication skills & good hearing capability
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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