Subject: Tech Support Candidate - Rajeev Singh
From: Rajeev Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 25 Nov 2020 01:27:10 -0500

| | Tech Support Test

Name | Rajeev Singh
E-mail | [email-masked]
Phone Number | (0612) 6265973844
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Laxmi Nagar
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic
Hardware - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | akal information systems ltd | Project Engineer | Currently Working | 31000
Previous Employer 1 | Rv Solution PVT LTD | Senior Technical Support Engineer | 22 Jul-2020 | 32000
Previous Employer 2 | Info Service PVT LTD | Technical Support Engineer | 11 june2019 | 15700

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I am a guide User and I also coordinate with my Technical Team For this issue

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Swipe down from the top of the screen.
Touch and hold Bluetooth .
Tap Pair new device. If you don't find Pair new device, check under "Available devices" or tap More. Refresh.
Tap the name of the Bluetooth device you want to pair with your device.
Follow any on-screen instructions.

What according to you makes you a good candidate for customer service or technical support job?

I will Manage on Customer Requirement on the basis
Technical Issue

On a scale of 1 - 5 please rate your fluency in spoken English | 3

| |