Subject: FW: Tech Support Candidate - Prakash Kumar
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Tue, 24 Nov 2020 12:50:15 +0000

Hire for swagtron

From: Prakash Kumar <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Tuesday, 24 November 2020 at 1:23 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Prakash Kumar

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Prakash Kumar
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (91) 8287556296
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute using other transport like Rickshaw
Where do you currently live (area)      Noida sector 35
Which best describes your Technical Support capabilities        I don't have experience or skills for Technical Support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Na      Na      Na      Na
Previous Employer 1     I energizer     Senior executive        15 Oct 2019     17
Previous Employer 2     Tech Mahindra   CSA     20 Sep 2017     10
In your past experience you have (select all that applies)      Interacted with customers over Email
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  First I will make sure that my system is connected with internet. If internet connection is fine I will again try to open the website and if did not work I will delete cache & cookies and then check again after closing all the opened windows. AI will also ensure that error is with all the site or only for above mentioned website.
I can also try to open the website on other browser to check whether it is working or not or problem is only with only with a particular browser.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      Open the Bluetooth on mobile the device name will be shown on bluetooth pairing list. If the particular speaker is not listed in the Bluetooth section then I will press bluetooth button if speaker to make it searchable from my mobile and one found I will select the same with my mobile.
What according to you makes you a good candidate for customer service or technical support job? I have overall around five years of working experience in customer service. I am soft spoken person and good listener. I am attentive and punctual of time and disciplined person. I always co operate with my team members and finish my assigned work within time frame.
On a scale of 1 - 5 please rate your fluency in spoken English  4