Subject: Tech Support Candidate - Ahoussi Penuel Corneille Malan
From: Ahoussi Penuel Corneille Malan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 24 Nov 2020 03:34:25 -0500

| | Tech Support Test

Name | Ahoussi Penuel Corneille Malan
E-mail | [email-masked]
Phone Number | (+91) 9686410782
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Bangalore
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | Na | Na
Previous Employer 1 | Federal Capital Markets | Brokers | May-2020 | NA
Previous Employer 2 | Na | Na | Na | Na

In your past experience you have (select all that applies) | Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1) I will refresh the page or try later.

2)I will make sure that the spelling is correct

3)I will check the connection.

4)I will try to use an other browser.

2) I will try to use a diagnostic tool if it's there to find out the problem.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1) Activate the Bluetooth from the speaker itself.

2) G to the Bluetooth section in the mobile phone activate it, and search the Bluetooth name of the speaker.

3) click on the name, it will be connected.

What according to you makes you a good candidate for customer service or technical support job?

1) My communication skills.

2) The fact that I am billing.

3)God to take decision and to solve problems without disturbing my superiors.

4) I can listen to clients with patience and convince them for any matter.

On a scale of 1 - 5 please rate your fluency in spoken English | 4

| |