Subject: Tech Support Candidate - Ayush Goel
From: Ayush Goel <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 24 Nov 2020 03:11:10 -0500

| | Tech Support Test

Name | Ayush Goel
E-mail | [email-masked]
Phone Number | (904) 5266162
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Noida
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Sap

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Accenture | Operations associate | 27 dec 2018 | 18000
Previous Employer 1 | Hcl | Gl accountant | 18 june 2019 |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with International customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | All first of all we try to understand what exactly the problem is and then we help the customer in the required format of our company. Ekdum
Please list the steps to connect a Bluetooth speaker to your mobile phone. | first of all we open the bluetooth option from aur phone then ask customer to open the device bluetooth.
What according to you makes you a good candidate for customer service or technical support job? | That the customer is purely satisfied with our services provided by us.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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