Subject: Tech Support Candidate - Kalva surendra Setty
From: Kalva surendra Setty <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 18 Nov 2020 06:43:17 -0500

| | Tech Support Test

Name | Kalva surendra Setty
E-mail | [email-masked]
Phone Number | (91) 9849802767
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Kr puram
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows OS - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Concentrix | Sr practioner | No -2019 | 20000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with customers over Email
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First of all we have to check internet connection is there are not, if it is not there we have to connect to internet,if everything is connected still we will face the same issue  we have delete the cookies in our computer then again try to open the browser and open the website.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | In the first step we have to switch on the blutooth in our mobile, then switch on the speaker, in the Mobile we have to search for available devices near to us, if the speaker will be available then we paired bot speaker and mobile.
What according to you makes you a good candidate for customer service or technical support job? | To provide the best solution or service to customer or end user of their queries
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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