Subject: Tech Support Candidate - Bhawani Singh
From: Bhawani Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 18 Nov 2020 06:27:38 -0500

| | Tech Support Test

Name | Bhawani Singh
E-mail | [email-masked]
Phone Number | (+91) 8745989989
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Maharani Bagh New Delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Networking - advance
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Idea cellular Ltd | Front Desk Executive | 31/07/2018 | 17K
Previous Employer 1 | Bharati Airtel Ltd | Customer relationship officer | | 26k
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I will toubleshoot in my system and clear all cache and junk files .after that I restart my device and login again.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Bluetooth on

Pairing Bluetooth Speakers

Connect it and use.

What according to you makes you a good candidate for customer service or technical support job? | Humbleness and politeness .quick and prompt service.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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