Subject: Tech Support Candidate - Varunesh Bahadur
From: Varunesh Bahadur <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 18 Nov 2020 01:16:37 -0500

| | Tech Support Test

Name | Varunesh Bahadur
E-mail | [email-masked]
Phone Number | (+91) 9210796974
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Sec 91 Faridabad
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Hardware - Basic
Na

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | | |
Previous Employer 1 | Na | | |
Previous Employer 2 | Na | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First of all check that internet is currently working then check whether website is authorise because sometimes our brouser stop that site when site was not authorise it's say you are not authorise. Go to setting and check that site is allow on cookies section and check pop up window is allow.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First of all you just on the bluetooth then click long press bluetooth button and enter bluetooth setting then find out your spear icon or it's slot number then paired it. Now your device is connected with speaker.
What according to you makes you a good candidate for customer service or technical support job? | A good listener and dedicated to help the customer.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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