Subject: FW: Tech Support Candidate - Adrash Kumar Mishra
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Tue, 17 Nov 2020 09:50:22 +0000

Max landmark, not for swagtron

From: Adrash Kumar Mishra <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Tuesday, 17 November 2020 at 3:16 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Adrash Kumar Mishra

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Adrash Kumar Mishra
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (122003) 7007962208
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute using other transport like Rickshaw
Where do you currently live (area)      Sector 33 near Rajeev Chawk gurgaon
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) Networking - basic
Speakers & Audio
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Religare Health Insurance Limited       Sr. Claim associate     Currently working       20836
Previous Employer 1     Concentrix Daksh India Pvt Ltd. Sr. Reprentative (Operations)   18/Sep/2020     22000
Previous Employer 2
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  If i see the message "Error" in my browser window, try to follow these steps.

1.Check the web address (URL) in the address bar to make sure you're going to the right webpage.
2. If you are, try to open the same webpage on another computer connected to the same network.
3. If you can't see the webpage on any computer, check if you're connected to the Internet. If you are, the webpage might be down.

Delete your cookies
Cookies are files created by websites you've visited to store browsing information, such as your profile or preferences for the website. Sometimes, a broken cookie file can cause errors.

Delete cookies:-

On your computer, open Chrome Chrome.
At the top right, select More Organize.
Select More tools and then Clear browsing data
Select a time range and then Cookies and other site data and then Clear data.

If the browser takes a long time to load a webpage or search, it might be using a web proxy. If you see the message "Resolving proxy" or "ERR_PROXY_CONNECTION_FAILED" in your browser window, you can change your proxy settings.

Change proxy setting:-
At the bottom right, select the time.
Select Settings .
In the "Network" section, select the network you're using.
Select the network name again.
Select Proxy.
Change your proxy settings.
Changing your proxy settings might break your connection to the web. If you're not sure what settings to use, contact your network administrator. Also, proxies that need to be authenticated don't work with Chromebooks....
Please list the steps to connect a Bluetooth speaker to your mobile phone.      1. Open bluetooth of head phone and also open bluetooth of mobile then
2. Paring
3. There showing name of bluetooth then paring.
4. Successfully connected
What according to you makes you a good candidate for customer service or technical support job? 1. Try to understand customer's problem over the call and emai.
2. Resolve the query of the customer.
3. Don't panic
4. Feel free to talk with customer.
5. Behaviour
On a scale of 1 - 5 please rate your fluency in spoken English  4