Subject: FW: Tech Support Candidate - Akshit Gupta
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Tue, 17 Nov 2020 09:16:56 +0000

Check for swagtron

From: Akshit Gupta <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Tuesday, 17 November 2020 at 2:11 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Akshit Gupta

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Akshit Gupta
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (91) 9891005900
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute using other transport like Rickshaw
Where do you currently live (area)      Gaur city
Which best describes your Technical Support capabilities        I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows - Basic
Networking - basic
Hardware - Basic
Hardware - Advanced
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Paytm bank      Associate operations
Previous Employer 1     Netambit        Associate operations
Previous Employer 2     Idea cellular   Activation officer      4 Feb 2019
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Interacted with customers over Email
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  This error can occured due to multiple reasons.Here are some steps we will use to resolve this issue.

1. First step we will check our internet connection.It should be working fine.

2. To verify the web address. If we will write a wrong web address then too the web page will not open.

3. If a website is down  then also we will get an error while opening it. We can check whether a website is down for everyone or only for me by visiting "is up.me".
Please list the steps to connect a Bluetooth speaker to your mobile phone.      Turn on bluetooth of both devices

Look for speaker's bluethooth mac address on mobile

Pair these bluethooths with each other.

After pairing done, one can use it.
What according to you makes you a good candidate for customer service or technical support job? My ability to resolve customer problems and good experience as a customer service executive.
On a scale of 1 - 5 please rate your fluency in spoken English  4