Subject: Tech Support Candidate - neha makin
From: neha makin <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 17 Nov 2020 01:20:37 -0500

| | Tech Support Test

Name | neha makin
E-mail | [email-masked]
Phone Number | (91) 8527831472
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Shimla
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Networking - advance

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Bharti Airtel | Executive engineer | 27/02/2020 | 27000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with customers over Email
Used a case management tool
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Check your wifi connection.
Switch off and try and connect with wifi again.
Restart your modem
Restart your pc

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Switch on the device
Switch on mobile bluetooth
Search for device
Pair the devices
Accept the request

What according to you makes you a good candidate for customer service or technical support job? | I am awesome
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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