Subject: Tech Support Candidate - Mahendra Singh
From: Mahendra Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 16 Nov 2020 20:14:29 -0500

| | Tech Support Test

Name | Mahendra Singh
E-mail | [email-masked]
Phone Number | (+91) 9821614130
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | New ashok nagar delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | L n tech infozone Pvt ltd | CCE | Still working | 20000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1-Restart My Device. Many basic problems can be solved simply by restarting the device.
2- Make Sure the Internet Connection Works.
3- Check if the Website is Down for Everybody or Just Me. It's a good idea to test if the site you're trying to access is down for everyone, or just you

Please list the steps to connect a Bluetooth speaker to your mobile phone. | 1- first open the Bluetooth of speaker and then open the Bluetooth of mobile phone.you will see the name of speaker on mobile then connect.
What according to you makes you a good candidate for customer service or technical support job? | Well as I don,t have any experience in technical support but I am good Lerner and I have technical degree and I wanted job in technical so that where I can learn and shows my skills in short time.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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