Subject: Arabic Language Test - DANISH KHAN
From: DANISH KHAN <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 16 Nov 2020 11:42:11 -0500

Foreign Language
Screening Test

Name

DANISH
KHAN    /  (+91) 9650707855    / [email-masked]

Whats your first language

Arabic

Based
on your understanding of situation 1 above, assuming you are the customer
service representative, please draft a response to customer's email. Please make
sure that your email is grammatically correct and properly formatted.

Dear Customer,

Greetings of the day!

With reference to the below e-mail regarding Order not delivered, placed against
the Order No.:9643039489. We apologies for the inconvenience caused to you.

We have noted down your complaint and have shared it with our relevant team to
get the same resolved on priority.

Appreciate your patience.

Thankyou

Team Babyshop

Based on the Situation 2 above, please draft an
email response to the customer. You don't necessarily need to know the policy of
the brand, but use the best practice from e-commerce companies that you've
shopped from so far to know the policies.

Dear
Customer,

Greetings of the day!

With reference to the below e-mail regarding Wrong product delivered, placed
against the Order No.:9643039489. We apologies for the inconvenience caused to
you.

We have noted down your complaint and have shared it with our relevant team to
get the same resolved on priority.

Appreciate your patience.

Thankyou

Team Babyshop