Subject: French Language Test - Pankaj Gupta
From: Pankaj Gupta <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 16 Nov 2020 07:59:50 -0500

Foreign Language
Screening Test

Name

Pankaj
Gupta    /  (+91) 8512037928    / [email-masked]

Whats your first language

French

Based
on your understanding of situation 1 above, assuming you are the customer
service representative, please draft a response to customer's email. Please make
sure that your email is grammatically correct and properly formatted.

Before begin we apologise for the inconvenience cause by our
courier team we are looking into order id 9643039489

I will assure you that order will deliver within 24 hours

Thank you for contacting us

Based on the Situation 2 above,
please draft an email response to the customer. You don't necessarily need to
know the policy of the brand, but use the best practice from e-commerce
companies that you've shopped from so far to know the policies.

Before begin we apologise for the inconvenience caused by our
packaging our we are looking into order id 9643039489

Thank you for contacting us