Subject: French Language Test - Anjani Tripathi
From: Anjani Tripathi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 16 Nov 2020 07:10:19 -0500

| | Foreign Language Screening Test

Name | Anjani Tripathi    /  (91) 9451523285    / [email-masked]
Whats your first language | French

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Hello,id09643039489.first of all we are very sorry for your discomfort.we assure you that your order will be placed in 24 hour.as far as your complain about the misbehaviour we are taking it very seriously,our organisation is very professional we will take your issue in-house committee and we assure you that this type of will not be happen further
Thank you for your support.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Hello,id964309489 we are apologize for your trouble.Our organisation is very professional we are taking this issue very seriously.
We will be grateful to help you in any manner.your complain has been registered.your order will be exchange and your original order will be placed in next 48 hours.
Once again we are very sorry for your trouble.
Thanks for your support.

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