Subject: French Language Test - Akansha Choudhary
From: Akansha Choudhary <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 16 Nov 2020 03:29:27 -0500

| | Foreign Language Screening Test

Name | Akansha Choudhary    /  (+91) 7534945225    / [email-masked]
Whats your first language | French
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | I really apologize for the inconvenience.I really help you with the same . I forwarded your concern with our concern team they will check all details for miss behaive of  our courier executive.we will provide the proper resolution regarding this .
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | I really apologize for the inconvenience.I really help you with the same . I forwarded your concern with our concern team they will check all details for miss behaive of  our support team .we will provide the proper resolution regarding this . Exchange product is possible so we will definitely provide the exchange product.

| |