Subject: Tech Support Candidate - Ashwani chaturvedi Ashwani
From: Ashwani chaturvedi Ashwani <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 15 Nov 2020 20:56:43 -0500

| | Tech Support Test

Name | Ashwani chaturvedi Ashwani
E-mail | [email-masked]
Phone Number | (+91) 9889402765
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Noida sector 34
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - advance
Hardware - Basic
VoIP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Paarth Infrabuild pvt ltd | Salesforce administration and CCE | | 28 take home
Previous Employer 1 | Nmrc city bus service | CCE | 8th April 2018 | 16 k
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Firstly we have to check which type error we get then accordingly we have to resolve the error
Please list the steps to connect a Bluetooth speaker to your mobile phone. | We have to switch on Bluetooth device then on mobile Bluetooth button and after that we have choose Bluetooth name then click after that Bluetooth will connect
What according to you makes you a good candidate for customer service or technical support job? | I always talking very professional way with the customer
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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