Subject: Arabic Language Test - Mohammad Sarfaraz Ahmad
From: Mohammad Sarfaraz Ahmad <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 15 Nov 2020 01:48:33 -0500

| | Foreign Language Screening Test

Name | Mohammad Sarfaraz Ahmad    /  (110025) 7678313248    / [email-masked]
Whats your first language | Arabic

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

With warm greetings, and we are extremely sorry for your inconvenience and for what was enacted by customer support team. You are requested please wait for a while the order will be in your hand very soon on time. The baby shop team show are fortunate for having such a customer like you .
As for the rude behaviour of baby shop person is concern with you, we will reform the flaws in our and will refine in better way. Your feedback is our happiness.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | We are very regret for your inconvenience and our sup

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