Subject: Arabic Language Test - Mohammed Mushtaq
From: Mohammed Mushtaq <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 14 Nov 2020 11:11:41 -0500

| | Foreign Language Screening Test

Name | Mohammed Mushtaq    /  (+91) 8089616619    / [email-masked]
Whats your first language | Arabic

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Dear valuable customer,

Thanks for your message. We have noticed the issue and  deeply regretting upon the incident. We are happy to help you giving the updation at the earliest.

.Thanks for contacting with us.

Regards,
Customer Representative

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Dear Customer,

We are pleased to thank you for convincing issue  with us. Regretting upon the inconvenience caused, we  guarantee the updation of the incidents at the earliest.

Regards
Mohammed Mushtaq
Customer Executive

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