Subject: Re: LSM Joining Case Test - Rahul Minhas
From: Rahul Minhas <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 13 Nov 2020 19:04:03 -0500

| | LSM Joining Case Test

Name | Rahul Minhas
E-mail | [email-masked]
Phone Number | (91) 7303137890
Which blurb would you select? | Blurb 3
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | We have acknowledge the customer concern and mentioned the current status of ticket. Also, we mentioned that how much we value our customer and give assurance of ticket.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | The main difference between providing “good” customer service and delivering “great” customer service is that, in good customer service, you are probably only barely keeping your customers satisfied; while in the great customer service , you are not only keeping them satisfied – you are also keeping them loyal!

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