Subject: Tech Support Candidate - Tarana Mumtaz
From: Tarana Mumtaz <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 13 Nov 2020 13:00:49 -0500

| | Tech Support Test

Name | Tarana Mumtaz
E-mail | [email-masked]
Phone Number | (560017) 9026293091
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Bangalore
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Networking - basic
Networking - advance

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | Na | Na |
Previous Employer 1 | Na | Na | Na |
Previous Employer 2 | Na | Na | Na |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Firstly I should  one the website then if it's getting error then I have to click the troubleshoot option .....it take a time and then over come on all troubleshoot.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Firstly on the Bluetooth in phone then on the speaker ...then Bluetooth accept the speaker code then it's open
What according to you makes you a good candidate for customer service or technical support job? | Should have high Convencing power
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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