Subject: Tech Support Candidate - Rohit Sinha
From: Rohit Sinha <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 13 Nov 2020 03:12:58 -0500

| | Tech Support Test

Name | Rohit Sinha
E-mail | [email-masked]
Phone Number | (+91) 9811797646
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Noida sector 78
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Linux
Networking - basic
Networking - advance
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Hcl | Specialist quality | |
Previous Employer 1 | Techm | Sr. Quality | |
Previous Employer 2 | GlobalLogic | Associate Quality analyst | |

In your past experience you have (select all that applies)

Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Error message is required to diagnose the issue

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Power on both the devices and turn on bluetooth.
On mobile phone, look for nearby bluetooth devices
Select the device you are trying to pair

What according to you makes you a good candidate for customer service or technical support job? | Passionate
On a scale of 1 - 5 please rate your fluency in spoken English | 4

| |