Subject: Tech Support Candidate - Veerapaga Srinivasulu Veerapaga Srinivasulu
From: Veerapaga Srinivasulu Veerapaga Srinivasulu <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 13 Nov 2020 03:01:47 -0500

| | Tech Support Test

Name | Veerapaga Srinivasulu Veerapaga Srinivasulu
E-mail | [email-masked]
Phone Number | (91) 9010012149
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Hyderabad
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Reliance Nippon Life insurance company limited | SR CCE | | 17254
Previous Employer 1 | Silver it Solutions | Executive | | 15000
Previous Employer 2 | Karvy insurance repository co Ltd | Executive | | 14000

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Firstly, I deleted all cache data history or cookies and restart my system then will get back to my desktop again can enter website like www.ndtv.com
That's it...first basic resolution

Please list the steps to connect a Bluetooth speaker to your mobile phone. | Firstly enable to Bluetooth device in our mobile and also click on external Bluetooth device and select connect to Mobil phone
What according to you makes you a good candidate for customer service or technical support job? | Customer service
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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