Subject: Re: LSM Joining Case Test - Nalini Rajput
From: Nalini Rajput <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 12 Nov 2020 07:20:53 -0500

| | LSM Joining Case Test

Name | Nalini Rajput
E-mail | [email-masked]
Phone Number | (91) 6395743178
Which blurb would you select? | Blurb 2

Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.

1. Providing E-ticket, is make process comfortable for user.
2. Endurance of delivery address.
3.choose a person name only one  who can accept delivery on ur behalf, when ur not available.
4.ensure contact number for making a contact for delivery.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

Good customer service : keeping your customer satisfied. , resolve problem with time.
Great customer service: keeping your customer satisfied and loyal for them, resolve problems as soon as possible  and adding a personal touch so they can connect with you and your service.

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