Subject: FW: Tech Support Candidate - Yashwant Singh Chouhan
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Thu, 12 Nov 2020 08:03:35 +0000

Check this guy for swagtron

From: Pritish Nandi <[email-masked]<mailto:[email-masked]>>
Date: Thursday, 12 November 2020 at 11:33 AM
To: Deeksha Dadu <[email-masked]<mailto:[email-masked]>>
Cc: HR Livesalesman <[email-masked]<mailto:[email-masked]>>
Subject: Re: Tech Support Candidate - Yashwant Singh Chouhan

I was able to get back to him via Whatsapp. However he does not know "T" of technical. What he wrote here in just fake as he did not have the basic knowledge of computers.

Regards,
Pritish

________________________________
From: "Pritish Nandi" <[email-masked]<mailto:[email-masked]>>
To: "deeksha" <[email-masked]<mailto:[email-masked]>>
Cc: "HR Livesalesman" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, November 12, 2020 11:07:48 AM
Subject: Re: Tech Support Candidate - Yashwant Singh Chouhan

Hi,

Tried calling twice however unable to reach him as it is out of network coverage area.

@ Harpreet - Please check once.

Regards,
Pritish

________________________________
From: "deeksha" <[email-masked]<mailto:[email-masked]>>
To: "HR Livesalesman" <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, November 11, 2020 3:26:48 PM
Subject: FW: Tech Support Candidate - Yashwant Singh Chouhan

Hi Pritish,

Please do tech round and let me know. Thanks

From: Yashwant Singh Chouhan <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Wednesday, 11 November 2020 at 3:18 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Yashwant Singh Chouhan

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Yashwant Singh Chouhan
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (+91) 9549554377
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I have my own 2/4 wheeler transport
Where do you currently live (area)      Jodhpur
Which best describes your Technical Support capabilities        I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
MacOS
Linux
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio
VoIP
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        HCL     Sr. Analyst             30000
Previous Employer 1     Teleperformance TSE     16/9/2020       22000
Previous Employer 2
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  I'll try to figure out the reason behind the website not opening up or why the error code is there.
Then we can try to open a new tab and check if I am able to open up any other website or not.
If yes, then there's something wrong with the website url or we have to connect to a different network altogether and check.
If no, then there is certainly an issue with the network connection or the browser.
We can try to check with another browser, update the current browser, clear cache and cookies etc.
After that, we can try to check the error code or message that shows up on the internet to find out if we need to change some settings within the IP settings or the DHCP.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      Turn on Bluetooth on your mobile device
Turn on Bluetooth speaker so that it is available for all devices to get connected
Search for the bluetooth speaker on the mobile device and try to connect it.
If it asks you for a pin, enter the pin or the default should be 0000 or 1234
The speaker will be connected.
What according to you makes you a good candidate for customer service or technical support job? I have been working since last 30 months supporting customers all around the world for Microsoft US and Ascension Healthcare. I have been supporting the whole team and helping them out to perform their best.
On a scale of 1 - 5 please rate your fluency in spoken English  5