Subject: Re: LSM Joining Case Test - Ankit shukla
From: Ankit shukla <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 12 Nov 2020 02:53:57 -0500

| | LSM Joining Case Test

Name | Ankit shukla
E-mail | [email-masked]
Phone Number | (+91) 9306320861
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | I have selected this Blurb as it provides relevant answer to Customer's query. It also provides the self serve option to customer so that he can make changes on its own.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good customer service provides answer to customer's query and they provide only resolution but a great Customer service provides extra information for future so that customer don't have to come back again for the same query.

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