Subject: Re: Tech Support Candidate - Jitendra Singh
From: Pritish Nandi <[email-masked]>
To: deeksha <[email-masked]>
Cc: HR Livesalesman <[email-masked]>
Date: Wed, 11 Nov 2020 22:57:21 -0700 (MST)

Wrong phone number. Tried calling this number as well as in Whatsapp. 

Regards, 
Pritish 

From: "deeksha" <[email-masked]> 
To: "HR Livesalesman" <[email-masked]>, "Pritish Nandi" <[email-masked]> 
Sent: Wednesday, November 11, 2020 3:27:19 PM 
Subject: FW: Tech Support Candidate - Jitendra Singh 

Hi Pritish, 

Please do tech round. Thanks 

From: Jitendra Singh < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Wednesday, 11 November 2020 at 3:22 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Jitendra Singh 

	

	
	
			Tech Support Test 
		
	Name 	Jitendra Singh 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(78385) 80098 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I live walking distance to office 
	Where do you currently live (area) 	Delhi 
	Which best describes your Technical Support capabilities 	I've worked in Level 1 tech support 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows OS - Advanced 
Linux 
Networking - basic 
Hardware - Basic 
Speakers & Audio 
VoIP 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	Iron systems incorporated 	Senior associate 		33000 
Previous Employer 1 				
Previous Employer 2 				
	In your past experience you have (select all that applies) 	Interacted with International customers on Phone 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	1.restart my device 
2.check my internet connection 
3. I will check if the other sites are working. 
4. I will check if the site is working for others or it is down. 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	1.turn on bluetooth of both the devices and make it visible to all. 
2.Search for the available devices and connect bluetooth speaker if search shows it. 
	What according to you makes you a good candidate for customer service or technical support job? 	I have over 7 years of experience working in technical support, service desk and customer support. I am very good problem solver. 
	On a scale of 1 - 5 please rate your fluency in spoken English 	4