Subject: Tech Support Candidate - Pawan Rawat
From: Pawan Rawat <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 11 Nov 2020 23:00:59 -0500

| | Tech Support Test

Name | Pawan Rawat
E-mail | [email-masked]
Phone Number | (0) 9599568002
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Gurgaon
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Hardware - Advanced
Desktop support

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Mynd Solutions PVT Ltd | IT executive | 03th oct 2020 | 20000
Previous Employer 1 | Aapt outsourcing pvt ltd | IT executive | 30 may 2020 | 20000
Previous Employer 2 | Concentrix | Desktop support | 13th jan 2019 | 15000

In your past experience you have (select all that applies) | Used a case management tool
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | This is govt site so we can use ie browser use fist then check issue
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First go to menu and setting then go to Bluetooth and select our device
What according to you makes you a good candidate for customer service or technical support job? | Fist what the of customers and we can provide our best
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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