Subject: Re: LSM Joining Case Test - Prakash Mani Tripathi
From: Prakash Mani Tripathi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 11 Nov 2020 12:15:16 -0500

| | LSM Joining Case Test

Name | Prakash Mani Tripathi
E-mail | [email-masked]
Phone Number | (+91) 9839743411
Which blurb would you select? | Blurb 4

Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.

Blurb 4 would be a appropriate answer for the raised request from the Customer.
Blurb 4 is the point to point solution for the raised request.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

To provide proper solution on the raised concern by the customer is a good customer service but to extend the support beyond the line for a pleasant customer experience is an example of great customer service.

To help out on customer query and give satisfactory solution on the behalf of customer representative is a good customer service but to extend the customers expectations by giving some exceptional services are considered as a great customer services.

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