Subject: Re: LSM Joining Case Test - Rahul Verma
From: Rahul Verma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 11 Nov 2020 05:38:50 -0500

| | LSM Joining Case Test

Name | Rahul Verma
E-mail | [email-masked]
Phone Number | (91) 9717311552
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | I have selected that one because in some cases customer is looking for amendments in their order like address change or change of delivery date etc. So its a responsibility of seller that he can provide these facilities to the customer in order to make sure that their customer will not face any hassle with their order.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good customer service is like when any customer contacted with us for any query or concern and we help him with that and that's it. But great customer service is like when customer contacted with us and we treated him like our friend and can show to him that we can understand his situation exactly and help him with his query or concern and assist him for future things also so he will not face same issue again, at last if we go extra mile for customer in order to sort his issue then it means a great customer service.

| |

You can edit this submission and view all your submissions easily.