Subject: FW: Tech Support Candidate - Jitendra Singh
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>, "Pritish Nandi (LSM)" <[email-masked]>
Date: Wed, 11 Nov 2020 09:57:19 +0000

Hi Pritish,

Please do tech round. Thanks

From: Jitendra Singh <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Wednesday, 11 November 2020 at 3:22 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Jitendra Singh

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Jitendra Singh
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (78385) 80098
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I live walking distance to office
Where do you currently live (area)      Delhi
Which best describes your Technical Support capabilities        I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
Linux
Networking - basic
Hardware - Basic
Speakers & Audio
VoIP
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Iron systems incorporated       Senior associate                33000
Previous Employer 1
Previous Employer 2
In your past experience you have (select all that applies)      Interacted with International customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  1.restart my device
2.check my internet connection
3. I will check if the other sites are working.
4. I will check if the site is working for others or it is down.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      1.turn on bluetooth of both the devices and make it visible to all.
2.Search for the available devices and connect bluetooth speaker if search shows it.
What according to you makes you a good candidate for customer service or technical support job? I have over 7 years of experience working in technical support, service desk and customer support. I am very good problem solver.
On a scale of 1 - 5 please rate your fluency in spoken English  4