Subject: FW: Tech Support Candidate - Raushan Kumar
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Wed, 11 Nov 2020 09:24:33 +0000

No

From: Raushan Kumar <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Wednesday, 11 November 2020 at 2:45 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Raushan Kumar

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Raushan Kumar
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (+91) 9472571224
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I have my own 2/4 wheeler transport
Where do you currently live (area)      Noida
Which best describes your Technical Support capabilities        I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
Linux
Networking - basic
Networking - advance
Hardware - Basic
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Udan World pvt ltd      Network manager         As per other options    30000
Previous Employer 1     Comensol enterprises pvt ltd.   Project coordinator     05-aug-2019     25000
Previous Employer 2     Reliance Resq   Engineer        30-july-2019    18000
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  Firstly am check my device is it getting IP or not after that we take next step.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      First trun on Bluetooth of both device after we pair both  device.
What according to you makes you a good candidate for customer service or technical support job? There should be knowledge about the subject only then we can help someone.
On a scale of 1 - 5 please rate your fluency in spoken English  4