Subject: FW: Tech Support Candidate - PANKAJ RAY
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Wed, 11 Nov 2020 09:20:48 +0000

No

From: PANKAJ RAY <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Wednesday, 11 November 2020 at 2:48 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - PANKAJ RAY

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    PANKAJ RAY
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (99719) 43627
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I have my own 2/4 wheeler transport
Where do you currently live (area)      noida
Which best describes your Technical Support capabilities        I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
Linux
Networking - basic
Hardware - Basic
Hardware - Advanced
Speakers & Audio
VoIP
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        EBIXCASH PVT LTD        SYSTEM ENGINEER CURRENT 2400
Previous Employer 1
Previous Employer 2
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  STEP1-CHECK SYSTEM INTERNET IS WORKING OR NOT.
STEP2- CLEAR THE COOKIES
STEP3-CLEAR THE TEMP FILE
STEP4-CHECK PROXY SETTING
STEP5-CHECK HOST FILE
Please list the steps to connect a Bluetooth speaker to your mobile phone.      STEP 1-OPEN THE BLUETOOTH
STEP2- SEARCH BLUETOOTH DEVICE
STEP3-PAITRED BLUETOOTH DEVICE
What according to you makes you a good candidate for customer service or technical support job? A GOOD LISTENER IS A GOOD CANDIDATE FOR CUSTOMER SERVICE,BECAUSE WITHOUT UNDERSTAND EXACT PROBLEM WE CAN'T SUPPORT.
On a scale of 1 - 5 please rate your fluency in spoken English  4