Subject: Fwd: LSM Joining Case Test - Himanshu Saini
From: Deeksha Dadu <[email-masked]>
To: HR Livesalesman <[email-masked]>
Date: Wed, 11 Nov 2020 08:48:36 +0000

No

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Begin forwarded message:

From: Himanshu Saini <[email-masked]>
Date: 11 November 2020 at 13:27:02 GMT+5:30
To: Saurabh Dadu <[email-masked]>, Deeksha Dadu <[email-masked]>, Ashish Dabral <[email-masked]>, [email-masked], [email-masked]
Subject: Re: LSM Joining Case Test - Himanshu Saini

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         LSM Joining Case Test

Name    Himanshu Saini
E-mail  [email-masked]
Phone Number    (91) 8077590544
Which blurb would you select?   Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.    Firstly we would ensure to the cx that you will get the tickets in time and on that address where you want to receive it or will confirm with the cx regarding the address and ask seller to provide the tickets on given address.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)   The difference between the good and the great cx is that if we have provided the resolution to cx of their issue with the company norms and policy or for the great customer if we have provided the solution to cx beyond the policy

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