Subject: FW: LSM Joining Case Test - Divyanshu Divyanshu
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Wed, 11 Nov 2020 08:30:56 +0000

No

From: Divyanshu Divyanshu <[email-masked]<mailto:[email-masked]>>
Date: Wednesday, 11 November 2020 at 1:30 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Subject: Re: LSM Joining Case Test - Divyanshu Divyanshu

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         LSM Joining Case Test

Name    Divyanshu Divyanshu
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (91) 9560128722
Which blurb would you select?   Blurb 2
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.    I would select this blurb because in this blurb all the queries has been resolved. I hope customer will be assured about his booking after this email.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)   Great customer service is about making sure customer and resolving customers query at one go. So that customer may need not to waste time dealing with us time and again. Being a great customer service executive we should answer customer to the point and should try to resolve the issue at one go.

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