Subject: FW: LSM Joining Case Test - Shubham Bakshi
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Wed, 11 Nov 2020 08:25:13 +0000

No

From: Shubham Bakshi <[email-masked]<mailto:[email-masked]>>
Date: Wednesday, 11 November 2020 at 1:36 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Subject: Re: LSM Joining Case Test - Shubham Bakshi

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         LSM Joining Case Test

Name    Shubham Bakshi
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (+91) 08923924972
Which blurb would you select?   Blurb 3
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.    According to me, we can't  tell exact time period to customers, and here also we have to check why this delivery is delaying, so till further i will following up this case and whatever the update i will get, share with customer, so that customer will satisfied with our services.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)   According to me, Good customer service is just we are solving Querries of the customer, and great customer service is that- solving queries with quality service, like how we greets customer, not routing him to some department, keeping following up the case. and share update on regular basis with customers

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