Subject: Re: LSM Joining Case Test - Komal Bisht
From: Komal Bisht <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 11 Nov 2020 02:20:57 -0500

| | LSM Joining Case Test

Name | Komal Bisht
E-mail | [email-masked]
Phone Number | (+91) 9717761706
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | Because customer want his tickets in the hotel. So that's why I selected the Blurb 4.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | The main difference between providing good customer service and delivering great customer service is that in the former, you are probably only barely keeping your customers satisfied while in the latter, your are not only keeping them satisfied- you are also keeping them loyal.

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