Subject: Re: Arabic Language Test - Ubaidurrahman Khan
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Tue, 10 Nov 2020 05:18:11 -0700 (MST)

He is expecting at least 35k. 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 10 Nov, 2020, at 16:20, Deeksha Dadu <[email-masked]> wrote: 

Landmark 

From: Ubaidurrahman Khan < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Tuesday, 10 November 2020 at 4:02 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Urvika Chaudhary < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Arabic Language Test - Ubaidurrahman Khan 

	
	
			Foreign Language Screening Test 
		
	Name 	Ubaidurrahman Khan / (91) 9321633517 / [ mailto:[email-masked] | [email-masked] ] 
	Whats your first language 	Arabic 
	Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. 	First of all let me apologies for all the inconvenience caused to you. 
I can really understand your frustration I've registerd your complaint and surely will look into the matter so that we can prevent it from reoccurring. I assure you that your order will be delivered to you shortly. Hope you will pardon us and give another chance to serve you better. 

Regards 
Cutomar care team 
	Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. 	Sorry to hear that you faced such a bad experience with us. Surely, I will register your complaint and look into the matter for you. Let me assure you here that your said colour will be exchanged with no issue and soon it will be deceived to you. Hope you will pardon us and give another chance to serve you better. 

Regards 
Customer service