Subject: Tech Support Candidate - Manisha Alchoni
From: Manisha Alchoni <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 10 Nov 2020 07:16:27 -0500

| | Tech Support Test

Name | Manisha Alchoni
E-mail | [email-masked]
Phone Number | (263139) 8218408468
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Haldwani
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First of all i see my nrtwork connectivity .
If it is ok then i will check my url wheather its correct or there is any mistake
Then i will restart my device and close further pages running in the background

Please list the steps to connect a Bluetooth speaker to your mobile phone.

open the Bluetooth speaker
Open the Bluetooth of your  mobile phone(present in the setting)
Then search for your bluetooth speaker name
Then press connect button
Then it is connected

What according to you makes you a good candidate for customer service or technical support job?

Good skills of communicating to people
Clear about the target
Knowing the need of the customer

On a scale of 1 - 5 please rate your fluency in spoken English | 4

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