Subject: Re: Tech Support Candidate - Rishabh Verma
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Tue, 10 Nov 2020 05:12:44 -0700 (MST)

He can join after Diwali. 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 10 Nov, 2020, at 15:49, Deeksha Dadu <[email-masked]> wrote: 

Check for Landmark/ Swagtron 

From: Rishabh Verma < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Tuesday, 10 November 2020 at 7:15 AM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Rishabh Verma 

	

	
	
			Tech Support Test 
		
	Name 	Rishabh Verma 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(+91) 8077287241 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I have my own 2/4 wheeler transport 
	Where do you currently live (area) 	Noida sector 63 
	Which best describes your Technical Support capabilities 	I don't have experience or skills for Technical Support 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows - Basic 
Linux 
Networking - basic 
Networking - advance 
Hardware - Basic 
Speakers & Audio 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 				
Previous Employer 1 	viyam info solution 	TSG 	Oct 2020 	15k 
Previous Employer 2 	Intarvo 	Support 	Dec 2019 	12k 
	In your past experience you have (select all that applies) 	Interacted with Domestic customers on Phone 
Interacted with customers over Email 
Interacted with customers over Live Chat 
Used a case management tool 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	If i will get error 
1- check the connectivity 
2- check the Ethernet cable 
If all good then again reconnect 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	open both Bluetooth 
Pair each other 
Connect 
	What according to you makes you a good candidate for customer service or technical support job? 	my motive is to give customer troubleshooting on the first call 
	On a scale of 1 - 5 please rate your fluency in spoken English 	5