Subject: Fwd: Tech Support Candidate - Satya dev Kumar yadav
From: Deeksha Dadu <[email-masked]>
To: HR Livesalesman <[email-masked]>
Date: Tue, 10 Nov 2020 11:30:07 +0000

Check for swagtron

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Begin forwarded message:

From: Satya dev Kumar yadav <[email-masked]>
Date: 10 November 2020 at 16:27:21 GMT+5:30
To: Saurabh Dadu <[email-masked]>, [email-masked], Deeksha Dadu <[email-masked]>, Ashish Dabral <[email-masked]>, "Pritish Nandi (LSM)" <[email-masked]>
Subject: Tech Support Candidate - Satya dev Kumar yadav
Reply-To: [email-masked]

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Satya dev Kumar yadav
E-mail  [email-masked]
Phone Number    (+91) 8840079676
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      Ashok Nagar
Which best describes your Technical Support capabilities        I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
MacOS
Linux
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio
VoIP
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Reliance Jio    Deployment support Engineer             23411
Previous Employer 1
Previous Employer 2
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Interacted with customers over Email
Used a case management tool
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  First I have to check internet connection.
Then I have to check cahes.
Then restriction if any by Network Admin.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      (1) Open bluetooth from mobile.
(2) mutual connect stable  with speaker and mobile .
What according to you makes you a good candidate for customer service or technical support job? I have 3.7 year experience in technical support. So I think I am a right person for that role.
On a scale of 1 - 5 please rate your fluency in spoken English  4