Subject: FW: Tech Support Candidate - neha makin
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Tue, 10 Nov 2020 10:14:36 +0000

Check for swagtron

From: neha makin <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Tuesday, 10 November 2020 at 10:52 AM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - neha makin

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    neha makin
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (91) 8527831472
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I live walking distance to office
Where do you currently live (area)      Shimla
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer
Previous Employer 1     Bharti Airtel   Executive engineer      27/02/2020      27,500
Previous Employer 2
In your past experience you have (select all that applies)      Interacted with customers over Email
Used a case management tool
Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  1) check my internet connection.
2) switch off my modem and reboot it
3) reboot my PC
4) see for any pop-up block
5) see for any proxy settings
Please list the steps to connect a Bluetooth speaker to your mobile phone.      1) switch on the bluetooth speaker
2) switch on Bluetooth in your mobile phone
3) click on discover device
4) click on the bluetooth's name
5) accept the code for connection
What according to you makes you a good candidate for customer service or technical support job? 1) I have good fluency in English
2) I have worked as a part time tuition teacher of science, so have good explaining skills
3) I am very patient with customers
On a scale of 1 - 5 please rate your fluency in spoken English  5