Subject: Arabic Language Test - Sajid Anwar
From: Sajid Anwar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 9 Nov 2020 09:15:35 -0500

Foreign Language
Screening Test

Name

Sajid
Anwar    /  (91) 7982088955    / [email-masked]

Whats your first language

Arabic

Based
on your understanding of situation 1 above, assuming you are the customer
service representative, please draft a response to customer's email. Please make
sure that your email is grammatically correct and properly formatted.

Dear Sirs, We very much regret the delay and want to assure you
that we have done our utmost to expedite the delivery in spite of the recent
strike in our factory. We are sorry to have kept you waiting. We are aware of
your urgent need and that's why we have set aside many other
orders.

Based on the Situation 2 above, please draft an
email response to the customer. You don't necessarily need to know the policy of
the brand, but use the best practice from e-commerce companies that you've
shopped from so far to know the policies.

Dear
Sirs, We very much regret the delay and want to assure you that we have done our
utmost to expedite the delivery in spite of the recent strike in our factory. We
are sorry to have kept you waiting. We are aware of your urgent need and that's
why we have set aside many other orders.