Subject: Russian Language Test - SOURAV KUMAR
From: SOURAV KUMAR <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 9 Nov 2020 07:22:55 -0500

| | Foreign Language Screening Test

Name | SOURAV KUMAR    /  (201206) 9304825664    / [email-masked]
Whats your first language | Russian
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | First of all I given thank for the feedback then I will be say be delivery on time within 24 hours with the help of another courier guy.
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | I request to the customer sorry mam/sir thanks for your feedback I listen all the complains. l will take action to our support team and l will be understand them.

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