Subject: Tech Support Candidate - ankit jain
From: ankit jain <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 9 Nov 2020 06:04:01 -0500

| | Tech Support Test

Name | ankit jain
E-mail | [email-masked]
Phone Number | (+91) 8860926854
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Delhi
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NTT | L1 | 2 month | 14k
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First I will check my Internet connection is working or not if it is working then I will check my proxy setting i.e. ndtv site is blocked by proxy or not .
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Turn on the speaker and on bluetooth function in mobile after this I will search speaker name in bluetooth settings and once I will find the name the I will pair it with my device and connect it.
What according to you makes you a good candidate for customer service or technical support job? | Pollite attitude , calmness , good knowledge and listening capabilities
On a scale of 1 - 5 please rate your fluency in spoken English | 3

| |