Subject: Re: LSM Joining Case Test - Anirudh Pandey
From: Anirudh Pandey <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 9 Nov 2020 02:52:18 -0500

| | LSM Joining Case Test

Name | Anirudh Pandey
E-mail | [email-masked]
Phone Number | (+91) 8700637278
Which blurb would you select? | Blurb 1
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | I've selected option 1 because it gives the accurate decison of the details which customer has in regards with the ticket details plus their is proper attention given to the customer with regards to his all questions and queries which is not been seen in other options respectively.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | There are lot of difference between good customer service and great customer service you speak well with customers attend them well and in the end wrap up your service. That's good service but in the end You just have to do it this way you've to listen it, understand it, give your best solution into it and then in the end leave such impact of your service over it that it becomes great customer service for that customer itself

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