Subject: Language Test - Alimuddin Ansari
From: Alimuddin Ansari <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 8 Nov 2020 05:30:12 -0500

| | Foreign Language Screening Test

Name | Alimuddin Ansari    /  (+91) 9910767721    / [email-masked]

Please answer in grammatically correct ENGLISH the following situation: You are working for a car company as sales representative. You have a visitor in showroom who wishes to purchase a car. What 5 questions would you ask the visitor to determine what would be a good choice for that customer?

I would ask first question that what kind of model in car you wish to purchase?
Second, please let me know that which colour you would like to have in your car?
Third, could you let me know that how much you have budget to purchase you dream car? so, would describe you a better option in this budget.
Forth, have you ever visited in our showroom earlier to have a car or taken enquiry with any executives?
Fifth, Can I help you to let you know the all specification about the car which you would be select?

Please describe your Background (Personal, Educational, Professional) - 50 - 100 words | My name is Alimuddin Ansari. I am from delhi and grew up in delhi by birth. I have completed my graduation in B.com on 2018. I have a experience of 2 years in BPM Legal as a process Expert. I worked at Noida sec 2 location. Now I am looking for the new opportunity ahead to enhance my career growth.
What according to you is the difference between good and great customer service? | I don't think there are a huge different between good and great customer service because in both situation your duty is to give your hundred percent on the place where you are working, and it's all depend on the customer who wants to give you appreciation or not after getting services by us.

In 5 sentences please explain what makes you the right candidate for customer service job.

Enthusiast
Never give up
Team work
Satisfaction
Analysis

In 200 - 300 words please describe how has e-commerce changed the expectations of a consumer for service from retailers | N/A

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